Providing a face to tech support.
Xiria was established back in September 2013 by Neil Sperring.
Neil wanted to break the impersonal experience that customers faced in the IT industry and put a stop to the poor level of IT and telecom solutions.
Neil’s solution – to provide better IT, connectivity and telephony services at an affordable price.
Xiria truly sprung into life in 2015 after Neil and his team started to make a name for themselves as an approachable, dynamic, and passionate managed IT service provider.
Meet the team
Our personal and individual approach is what makes us stand out.
We prefer to sit in front of you, find out what you’re doing with your IT and telecommunications, and supply a tailored solution to improve your efficiency and transform the way in which your business operates.
We are real people and we believe that our personal and individual approach is what makes us stand out. Technology may be constantly evolving, and processes becoming automated, but we embrace a human approach with our managed IT services. We pride ourselves on forming a strong relationship with our clients and gaining a thorough understanding of their business’s needs.
The Xiria Crew
Founder & Managing Director
Neil is the driving force behind Xiria. Whilst the company is relatively young, Neil has always worked with technology. Starting his IT career as an apprentice back in 2000, Neil has worked across many sectors; in various technical and senior positions, before choosing to launch his own company. Neil has many interests outside of work too. When not in the office or visiting clients, he can often be found navigating his way across the country in a light aircraft.
Richard joined the team in 2017 and takes the lead on all things technical including managing the support team. He is primarily responsible for the deployment, management, and monitoring of our internal and customer systems. He is also lead architect for all our telephony deployments and is highly regarded by our customers. Richard enjoys developing tech at home, building computers and playing games with friends. He enjoys travel, having explored most of Europe through his interrailing adventures.
Pippa has been an instrumental member of the team since 2018 and manages all our internal operations ranging from customer service and accounts to project managing new customer installations and deployments. Outside of work Pippa is a full time mum who enjoys cooking and crafting, tabletop gaming with friends, and watching (far too much) Netflix!
Senior Technical Specialist
James joined the team in 2019 to assist in monitoring the Xiria support desk. He assists in the deployment and monitoring of customer systems, as well as responding to any queries and potential changes that are reported to the team. Outside of the office James enjoys spending time building tech, watching movies and playing games, while at university he spent his free time competing in e-sports on an amateur level.
Fancy a new career?
We’re always on the lookout for driven individuals to join our team. If you love tech and you want to kickstart your career in the managed IT industry, check out our vacancies below.
Technical Support Specialist
£18,000 - £24,000
As a Technical Support Specialist, you’re responsible for guiding people to the fullest use of our products and services. You will build relationships based on trust which result in happy, passionate and loyal customers through listing to their needs and providing the necessary solutions and support required.Read More
Technical Support Apprentice
We have been providing great opportunities for apprentices to join our Technical Support team. Interested in getting your career started with us? Get in touch.Read More
9am – 5:30pm
Unit 2a Stanhope Gate
Company Reg: 8673536